Our Technologies

Nurse call systems

Nurse call systems provide a link between patients, residents, and caregivers. This rapid and reliable communication supports routine care, patient observation and medical emergencies.

Designed for Healthcare & Aged Care

Nurse call systems are specialised communication solutions designed to allow patients or residents to alert caregivers quickly and effectively whenever assistance is required.  Modern systems offer features such as customisable alerts, real-time monitoring, and integration with other healthcare technologies.

Reliable communication is essential in healthcare environments. Our nurse call solutions enable swift response times, enhance patient care, and support staff efficiency.

Key benefits

Call Points

Bedside and common-area units for residents or patients to request assistance quickly.

Pull Cords

Installed in areas such as bathrooms to provide additional safety features where needed.

Wireless Pendants

Portable devices for users to summon help from anywhere within the facility.

Two-Way Intercoms

Direct communication between patients and caregivers improves response effectiveness.

Over-Door Lights

Visual indicators to help staff identify where calls have been triggered.

Paging Systems

Allows caregivers to receive notifications directly, improving efficiency and promptly addressing critical alerts.

Reporting

Generate detailed reports on system activity, response times, and trends, allowing facilities to monitor performance, identify areas for improvement, and ensure compliance with standards.

RFID (Radio Frequency Identification)

Enables staff tracking, asset management, and enhanced security by automatically identifying and locating tagged items or personnel.

RTLS (Real-Time Location Systems)

Provides precise location tracking of staff, equipment, and patients, improving workflow efficiency and safety throughout the facility.

Corridor Displays

Centralised visual screens in hallways that show active calls, providing staff with a clear overview of ongoing alerts.

Nurse Station Consoles

Central hubs display and prioritise alerts for efficient response management.

Mobile and Email Notifications

Alerts are sent to nurses' mobile devices and email accounts, ensuring they remain connected and informed, even when on the move or away from the central console.

Touch Screens with Alerts and Workflow Management

Interactive screens provide a user-friendly interface for managing alerts, tracking tasks, and optimising real-time workflows.

Featured solution

Tacera Nurse Call System

By Austco

The Austco Tacera Nurse Call system is a cutting-edge solution to enhance communication, streamline workflows, and improve patient care in healthcare environments. Its IP-based architecture ensures seamless integration with existing hospital and aged care systems, enabling real-time data sharing and interoperability.

Tacera’s intuitive app interface provides real-time alerts and streamlined communication, helping staff respond quickly and efficiently to patient needs.

Why we recommend Austco Tacera Nurse Call Systems

Tacera’s advanced features, such as wireless call points, touchscreen interfaces, and detailed reporting, allow caregivers to respond promptly and efficiently to patient needs. Its scalable design makes it ideal for facilities of all sizes, while compliance with international healthcare standards ensures reliability and safety.

Features & benefits

Improved response times

Tacera provides easy-to-understand reports to track response times, helping improve staffing and workflows.

Improved pain management

With reminders to check in, Tacera helps staff manage pain relief for patients more effectively.

Reduced noise pollution

Tacera helps create a quieter environment by reducing unnecessary overhead announcements.

Seamless integration

Austco’s open API enables easy connection with smart beds, RTLS systems, pumps, telemetry equipment, scheduling software, EMRs, and more, to capture and display important data.

Infection control

Tacera call points can be set to “cleaning mode” for easy cleaning, with all cleaning times logged for compliance and available in Pulse Reports.

Advanced reporting

Tacera allows you to view nurse call data at different levels – from individual rooms to entire buildings. Reports can be automatically generated, and each user can access their personalised content.

Designed by medical staff

A focus on creating simple, easy-to-use devices and intuitive software, all with a sleek, user-friendly design.

Scaleable design

Tacera grows with your organisation, offering flexible architecture and easy integration with any system via an open API – no middleware needed!

Find out more

With Austco Tacera, healthcare providers can deliver superior care while optimising operational efficiency.
Visit Austco website

FAQs

If you have any question about integrating or upgrading your Nurse Call Systems, please get in touch.

Alerts are transmitted in real-time using optimised network routing and data processing. These systems are designed to maintain low latency even during peak usage.

Yes, integration with healthcare IT systems, including EHR platforms, is supported. This ensures smooth communication and data flow across departments.

Backup solutions, including battery reserves and failover mechanisms, ensure systems function without interruptions during outages.

Modular designs allow for easy integration of new rooms, wings, or buildings without overhauling the entire system, making it ideal for growing organisations.

Training programs ensure that healthcare staff are equipped to use the systems effectively. Ongoing support is also available for troubleshooting and updates.

Contact us for reliable Nurse Call solutions

Contact us today to discuss how our Nurse Call systems can support your operational goals and future growth.

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