Our Capabilities

Retrofit, or Upgrade Facilities

Upgrading existing ELV and ICT systems offers a cost-effective approach to improving operational efficiency, meeting new regulatory standards, and extending the life of critical infrastructure.

Security, compliance, performance

Maintaining a reliable and secure ICT infrastructure is essential for healthcare and aged care providers. Regular auditing ensures compliance with New Zealand regulations, protects sensitive patient data, and improves system performance. Our structured audit process identifies risks, enhances operational efficiency, and supports long-term technology planning.
By assessing infrastructure, identifying risks, and optimising technology, organisations can improve system reliability and plan for future needs.

The benefits of an ICT Audit

A comprehensive ICT audit offers a clear perspective on system health, assisting organisations in making informed decisions regarding their technology infrastructure. Key benefits include:

Improved System Security

Identifies vulnerabilities in networks, software, and access controls, helping to prevent data breaches and cyber threats.

Regulatory Compliance

Ensures adherence to industry regulations, including the Privacy Act 2020 and the Health Information Privacy Code (HIPC), reducing legal and financial risks.

Optimised System Efficiency

Assesses uptime, redundancy, and performance to ensure reliable operation of critical healthcare systems.

Cost-Effective Asset Management

Tracks hardware and software lifecycles to reduce unnecessary expenses and maximise return on technology investments.

Proactive Risk Management

Evaluates outdated systems, third-party integrations, and security policies to prevent disruptions.

Future-Ready Infrastructure

Provides insights into system scalability and upgrade pathways to support long-term growth.

Our audit process

Our audits focus on five critical areas to improve system security, efficiency, and compliance. Each audit delivers a detailed report with findings, risk assessments, and practical recommendations, enabling organisations to make informed decisions to manage their ICT environment and plan for future advancements.

ICT Asset Inventory & Lifecycle Management

A full assessment of ICT assets to improve visibility, track system health, and maintain compliance.

  • Identify and document all hardware, software, and network infrastructure.
  • Assess asset lifecycles, from procurement to decommissioning.
  • Verify licensing and software update policies to prevent security risks.
1

Data Security & Privacy Compliance

Evaluating security measures to protect patient and organisational data.

  • Review encryption, access control policies, and authentication methods.
  • Ensure compliance with Privacy Act 2020 and Health Information Privacy Code (HIPC).
  • Assess backup and disaster recovery strategies to safeguard against data loss and cyber threats.
2

System Performance & Reliability

Analysing system uptime and efficiency to maintain uninterrupted operations.

  • Audit redundancy, failover mechanisms, and service uptime for mission-critical healthcare and aged care systems.
  • Assess interoperability between electronic health records (EHR), telehealth platforms, and patient monitoring systems.
  • Identify performance bottlenecks and recommend solutions for network optimisation and improved system responsiveness.
3

Risk Management & Incident Response

Reducing exposure to potential threats strengthens the organisation’s ability to respond to incidents.

  • Identify vulnerabilities in legacy systems and third-party integrations.
  • Assess cybersecurity policies, staff training, and risk mitigation strategies.
  • Review incident response and disaster recovery plans for operational continuity.
4

Compliance with Industry Standards & Best Practices

Aligning ICT systems with regulatory frameworks, governance policies, and evolving best practices.

  • Verify compliance with ISO 27001, the NIST Cybersecurity Framework, and New Zealand Healthcare Standards.
  • Audit ICT governance frameworks to strengthen accountability, risk management, and continuous improvement.
  • Identify security policy gaps and recommend remediation strategies .
4

FAQs

If you have any question about our auditing services, please get in touch.

An ICT audit is a structured evaluation of your technology infrastructure, covering security, compliance, system performance, and risk management. It ensures your systems meet industry regulations, safeguard sensitive data, and function efficiently.

Annual audits are recommended, particularly for healthcare and aged care providers, or during major upgrades, regulatory changes, or security incidents.

Our audits align with New Zealand regulations, including the Privacy Act 2020, Health Information Privacy Code (HIPC), ISO 27001, and NIST Cybersecurity Framework.

No, our process is designed to minimise disruption. We work closely with your team to schedule assessments at convenient times while ensuring system functionality remains intact.

A detailed report outlines identified risks, recommended actions, and a roadmap for remediation. Our team can assist with implementing security improvements.

By assessing system performance and infrastructure capacity, audits help organisations plan for future investments, ensuring long-term scalability and efficiency.

The audit covers all critical ICT assets, including network hardware, software, data storage, security protocols, and patient management technologies.

Future-proof your ICT infrastructure

Identifying risks and implementing improvements allows healthcare and aged care facilities to maintain system integrity and enhance long-term efficiency. Contact the team to discuss your needs and schedule an audit.
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