Case Study

Taumarunui Hospital

To improve patient care and streamline hospital communication, Taumarunui Hospital upgraded its nurse call system from a basic light and bell setup to the advanced Austco Medicom system.
Client

Health NZ - Te Manuwa Taki Region

Location

Taumarunui Hospital
Emergency Dept & Inpatient Wards
63 Kururau Road, Taumarunui 3920

Site Services

Austco Medicom Nurse Call System

Project overview

As part of its commitment to improving healthcare service delivery, Taumarunui Hospital undertook a comprehensive upgrade of its nurse call system in the Emergency Department and Inpatient Wards. The project focused on replacing outdated infrastructure with the state-of-the-art Austco 2G Nurse Call system, ensuring a more responsive and effective communication platform for both staff and patients. This system enhances real-time communication, prioritises alerts for faster response times, and improves operational efficiency while maintaining a safe and comfortable hospital environment.

Types of homes

Penthouse Apartments
Apartments
Serviced Apartments
Memory Care
Care Centre

Delivery Team
Mohammed Zabed
Project Lead
Ashley Jeffrey
Project Management Assistant

My sincere appreciation and admiration for the exceptional work undertaken by Guild and Spence Technologies. The team demonstrated outstanding work practices, ensuring minimal disruption to our daily operations and maintaining a clean and safe environment throughout the installation process. Their commitment to meeting deadlines was impressive, with the project completed on time and to a high standard.

What truly stood out, however, was the exceptional communication and interpersonal skills displayed by the team. They worked seamlessly with our staff and patients, ensuring everyone was informed and comfortable throughout the installation.

Their professionalism, courtesy, and respect for our patients and staff were evident at all times, and we received numerous compliments from our patients and staff about their positive experience with the installation team.

I highly recommend Guild and Spence Technologies for any future installations or projects. Their exceptional work practices, communication skills, and commitment to quality make them an outstanding choice.

Neil Dolan
Project Manager
Te Whatu Ora

Systems Installed

Austco Medicom 2G Nurse Call System

Designed to improve hospital communication and patient care, the upgraded system enables faster response times and streamlined workflows.

Priority-Based Alerting

Ensures critical calls receive immediate attention.

Enhanced Staff Coordination

Enables effective resource allocation and workflow efficiency.

Integrated Communication

Connects staff across departments for real-time updates.

User-Friendly Interface

Simplifies operations for medical teams with intuitive controls.

Outcomes

This upgrade significantly enhances the hospital’s ability to provide fast, effective, and patient-focused care.

Faster Response Times

Improved call alerting ensures prompt staff attention to patient needs.

1

Optimised Staff Workflows

Enhanced communication tools support better resource allocation.

2

Improved Patient Experience

Patients feel reassured with quicker access to assistance.

3

Minimal Disruption During Installation

The upgrade was completed efficiently while maintaining hospital operations.

4

Delivered On Time and To a High Standard

The project met all deadlines, ensuring seamless integration into daily workflows.

5

Future-proof your hospital’s emergency response

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